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From managing paper files to Web sites, technology helps insurers perform the heavy lifting that comes with creating, publishing, and using the vast quantities of content they need to get their work done.BY MICHAEL P. VOELKER

Michael P. Voelker | October 31, 2003

It can be frustrating to try to stay on top of current technology.The minute you have one term figured out, its meaningchanges, its adopted by ...

Drowning in Info GlutWith the right tools, tactics, and people, you neednt go under.BY MAREK JAKUBIK

Marek Jakubik | October 31, 2003

Is business intelligence still possible? Silly question. Of course, it is. Just keep the computer people away. My friend Hugh, who is a senior partner ...

The End Of Free Sharing In The Insurance Industry

Tom Bakos, Mark Nowotarski | October 28, 2003

The End Of Free Sharing In The Insurance IndustryThere is a powerful new business tool quietly spreading throughout the insurance industry. Its called a patent.Savvy ...

IBM, Callidus Ally On Incentive Compensation Solutions

Ara C. Trembly | October 28, 2003

IBM, Callidus Ally On Incentive Compensation SolutionsAs part of its broader strategy toward marketing through verticals, IBM has entered a global strategic alliance with Callidus ...

Software Developers Should Have E&O Policies to Cover Product Defect Claims

Gary S. Mogel | October 28, 2003

Software Developers Should Have E&O Policies to Cover Product Defect Claims A recent lawsuit filed against Redmond, Wash.-based Microsoft Corp. should alert software developers to ...

Say No To Federal Regs, NAIC President Contends

staff Writer | October 28, 2003

Say No To Federal Regs, NAIC President ContendsTo The Editor: For the last three years as an officer and now president of the National Association ...

Couch Braunsdorf Merges With PerksCard

Mark E. Ruquet | October 28, 2003

Couch Braunsdorf Merges With PerksCard A New Jersey insurance agency has merged with an affinity discount card company to create what it sees as an ...

Branding Independent Agents: The Tools Are Out There

Mark E. Ruquet | October 28, 2003

Branding Independent Agents: The Tools Are Out There A former airline executive says branding is critical to an independent agents success.Agent associations, recognizing this, have ...

Agents Marketing Hooks Get Clients In The Door

Gary S. Mogel | October 28, 2003

Agents Marketing Hooks Get Clients In The DoorTrade association contacts, niche programs, branded novelty items, radio advertising and television appearances are among the sales tools ...

Business Interruption Gap Leaves Clients, Agents Exposed

staff Writer | October 28, 2003

Business Interruption Gap Leaves Clients, Agents Exposed Remarkably, a Safeco survey of small-business owners found that more than half had no business interruption insurance and ...

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.