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ONLINE CHANNELThe Good Hands People Get Better for Agency ForceAllstate Insurance has increased the Web presence of its 11,000 exclusive agents through the creation of ...

(Editor's Note: This article was based on Mr. Thomas' speech in October to the North Carolina Association of Insurance Women.) THERE was a television ad several years ago for an investment company that has since gone out of business (so much for

("Strictly Sales" is written by the faculty of the Dynamics of Selling Program. This month's column is from David Connolly, ARM.) INSURANCE sales are about as dry and boring as it gets, right? If you are like me, at least once or twice a month at the

The Great EnablerPrudential Financials new CIO believes much of the next decade will be spent leveraging the Internet to provide changing capabilities that meet customers ...

A glimpse inside the personal technology arsenal and strategies that empower todays leading insurance IT professionals.BY G. BARRY KLEIN, CPCU, CLUWilliam SiegleACE-INAChief Information OfficerIt clearly ...

THE WORD "small" doesn't bother us. Our agency has several producers who entertain small-business accounts. That doesn't mean we have to "think small." Since 1962, we've been part of United Agencies Inc., a "cluster" that currently numbers 25 member

In search of the knowledge that can extract profits out of a staggering amount of available data, larger insurers have made implementing business intelligence (BI) ...

The Trouble With ROIOf all the techniques that measure the rate, size, and time of the benefits of IT investment, none has achieved a more ...