Success is determined less by whether modified work is available and more by an organization's system for identifying, offering and monitoring it.

A U.S. Court of Appeals reversed a district court's ruling after finding the definition of "occurrence" ambiguous.

Technology can drive the claim to the 10-yard line, but it's skilled adjusters who bring it home for the policyholder.

Nearly 60% of homeowners have experienced weather-related home damage over the last three years, and half have paid out of pocket for it.