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Reader Backs FC&S On Columbine To The Editor: I wanted to thank Michael K. McCracken for his response to the reaction to the Columbine insurers ...

Florida WC Market Hardening In A HurryFlorida CorrespondentTallahassee Florida employers may be facing significant workers' compensation premium hikes as rising reinsurance rates, insurer consolidations, and ...

Web Boosts Services For Agents While individual agents work to find their comfort level with the Internet, providers of insurance services are aggressively improving ...

Insurer Web Sites Face Language Barriers We live in a multicultural and multilingual world, and even in the United States it is not uncommon for ...

How Can Insurers Become E-Carriers?While many financial institutions have modernized their services to compete ine-commerce, insurance carriers have yet to fully embrace online initiatives. This ...

Getting Auto Rates OnlineIs More Difficult Than Ever In our latest adventure seeking out auto insurance coverage online, we discovered changes that portend both good ...

Results A Disaster For SomeWith the promise of improved profit margins by year-end 2001 well hidden behind the numbers posted thus far, the operating earnings ...

Delivering Online Consumer Satisfaction A 38-year-old marketing consultant just bought a book and some music CDs at a popular online retail site. Taking less than ...