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David Gavilanes of Blue Kangaroo Packoutz shares key insights on choosing a contents restoration partner that supports efficiency and controls costs.

The shortage of seasoned claims professionals is growing. Here’s how insurers can close the educational gaps.

Join this webcast for an exclusive conversation between industry veterans as they explore the realities, challenges, and successes of contact center transformation.

We are entering a higher cost operating environment for most industries.

Plaintiffs claimed a valuation adjustment allowed the insurer to “thumb the scale” when paying claims.

The next few months could lead to big changes in federal insurance oversight efforts.

The workers' compensation insurance market is projected to reach $56.7 billion in 2025.

This week's update includes insurance industry news from RIMS, CRC Group, MS Amlin and more.