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Research

Lack of education creates AI disconnect in the workplace

Kristen Beckman | September 11, 2024

Less than one-quarter of employees indicated they feel completely educated and trained on AI.

Podcast

Cyber insurance in 2024: 'It's the cost of doing business'

Elana Ashanti Jefferson | September 11, 2024

Jason Hart, head of Proactive Cyber with the specialty insurer CFC, is on a mission to simplify cyber insurance.

Commentary

The retiring agency owner's guide to EBITDA

Jarod Steed | September 11, 2024

EBITDA stands for "earnings before interest, taxes, depreciation and amortization."

News

Around the P&C insurance industry: September 11, 2024

PC360 Staff Writer | September 11, 2024

This week's update includes insurance industry news from Moody's Corporation, Erthos, Computershare and more.

Slideshow

Top reasons for homeowners' insurance rate increases

Joe Toppe | September 11, 2024

MarketWatch: U.S. homeowners pay an average of 11.5% more for home insurance than they did two years ago.

Best Practices

How claims teams can stay ready for hurricanes

Taylor Davis | September 10, 2024

High-exposure claims related to hurricanes continue to stretch the industry's resources.

Q&A

Commercial insureds now factor climate issues into business plans

Joe Toppe | September 10, 2024

Policyholders react to more restrictive wording and higher premiums in response to depressed carrier profits.

Market Insights

U.S. insurance industry sees beginnings of surplus recovery

Brittney Meredith-Miller | September 10, 2024

Early 2024 was characterized by an uptick in non-traditional CAT activity, including numerous convective storms.

Market Insights

The state of financial institutional risk in 2024

Kristen Beckman | September 10, 2024

Threats to today's banking and finance organizations range from old-fashioned to futuristic.

Slideshow

U.S. logs 19 billion-dollar climate disasters so far in 2024

Elana Ashanti Jefferson | September 10, 2024

Name That Storm: 'These events... had significant economic effects on the areas impacted,' NOAA reports.

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Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.