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Commentary

Friedman's Farewell: Who knew insurance could be so much fun?

Sam J. Friedman | July 20, 2023

With big change comes big opportunities for reinvention and renewed purpose, in life as well as the insurance world.

Market Insights

How independent insurance agents can manage customer expectations in the Amazon Age

Shawn Moynihan | April 17, 2023

For many agents, the challenge isn't attracting new clients, it servicing their existing ones.

Research

A look back at six years of the Independent Insurance Agent Survey

Elana Ashanti Jefferson | December 15, 2022

Respond now: Our annual Independent Insurance Agent Survey focuses squarely on issues facing today's producers.

Infographic

2018 to become a major year for insurance agency M&As

Shawn Moynihan | November 07, 2018

Only 2017 clocked more insurance agency mergers and acquisitions during the first three quarters of the year, according to Optis Partners.

Editor's Letter

Farewell, but not goodbye

Shawn Moynihan | October 25, 2018

Editor-in-Chief Shawn Moynihan bids adieu while saluting our readers and those who made leading the National Underwriter team an enriching joy.

Best Practices

NU's Agency of the Year 2018 winners announced

Shawn Moynihan | October 09, 2018

Condon-Meek Insurance, Insurance Office of America and Morris & Garritano take top honors.

Q&A

Leadership defined: Q&A with WSIA President Jacque Schaendorf

Shawn Moynihan | September 26, 2018

WSIA's President discusses taking the mantle of the organization, working on behalf of its members and the state of the Surplus Lines industry.

News

WSIA's internship program: Closing the talent gap

Denny Jacob | September 25, 2018

This summer, 17 interns participated in WSIA's nine-week-long Internship Program.

News

Speaking to power: The impact of WSIA's legislative efforts

Shawn Moynihan | September 24, 2018

Work continues on several fronts for the benefit of the Surplus Lines industry.

News

WSIA's U40: Forging future leaders

Shawn Moynihan | September 24, 2018

Here's how young professionals become engaged in the organization and learn from industry veterans.

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Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Search Results

Friedman's Farewell: Who knew insurance could be so much fun?

How independent insurance agents can manage customer expectations in the Amazon Age

A look back at six years of the Independent Insurance Agent Survey

2018 to become a major year for insurance agency M&As

Farewell, but not goodbye

NU's Agency of the Year 2018 winners announced

Leadership defined: Q&A with WSIA President Jacque Schaendorf

WSIA's internship program: Closing the talent gap

Speaking to power: The impact of WSIA's legislative efforts

WSIA's U40: Forging future leaders

Resources

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