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Rating Software Faces Moving TargetsWhile the property-casualty commercial insurance industry relies on operational efficiencies and competitive advantages offered through software automation, the continual challenge of ...

Ruth Goodwin Picked As CSR Of The YearNU Online News Service, Aug. 1, 10:16 a.m. EST-A key industry award for insurance customer service representation has ...

Auto Insurers Boost AlternativeDistribution Channels More insurers are using alternative distribution channels, attempting to raise the odds of winning new customers, according to a ...

CARFM OpposesReinsurance Tax Bill After deliberating at length with its constituency, the Coalition of Alternative Risk Funding Mechanisms has finally taken a stand in opposition ...

Read Fine Print On Contracts, Agents UrgedAgents have one major protection when it comes to their relationship with insurers--their contracts--yet many fail to read the ...

Agents Struggle ToMake Management Systems WorkIndependent agents--most of whom are not computer experts--are spending thousands of dollars to upgrade their agency management systems each year, ...

Market Hardening In A HurryPremium pricing in the property-casualty insurance market is skyrocketing, with an overwhelming majority of agents and brokers reporting sharp increases across ...

ISO Stat Reports No Easy TrickNot long ago, small- and mid-size insurers reporting statistics to the Insurance Services Office needed only to complete, at the ...