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Women Agents Breaking Glass CeilingHard work and opportunity have helped women establish themselves in the upper levels of the independent agency world and, female agency ...

Industry Calls Logic Of CFA Terror Plan FaultyWashington A Consumer Federation of America proposal to establish an interim loan program to help finance terrorism risks ...

Time, Volume Pressures Hamper CSRsI recently spotted a sign in a store that read: "Answers cost $1.00. Right answers cost $2.50." That sign made me ...

Community Partnerships=Good BusinessFor the past seven years, the "NeighborWorks" National Insurance Task Force has been working to expand insurance accessibility and affordability in lower-income and ...

Business Needs Drive Agent Tech Buys When it comes to buying and updating computer systems for an independent agency, there are plenty of pitfalls to ...

Job Satisfaction Seen As Key In Serving Clients Independent agents say they understand the importance of customer service, but few say they understand how ...

Agents' Greatest Challenges Lie AheadWhen I finally made a pilgrimage to "Ground Zero"--the site where New York's World Trade Center complex once stood before terrorists ...

Senate: Re Plan A "Non-Starter"Washington The insurance industry proposal to create a mutual reinsurance pool for terrorism risks backed up by the federal government came ...