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Technology has incredible advantages in the insurance world but increases the disconnect a customer has with their insurer.

The majority of Americans said they are concerned about their financial well-being as well as that of their families.

In this podcast series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.

Yesterday's keynote was delivered by David DeLong, author and president, David DeLong & Associates.

Insurers will need to adjust to the possibility of continued remote work and create policies to protect adjusters in the field.

When tech works well on the front-end, brokers can maintain their market advantage even in the face of new competition.

A new report emphasizes inclusivity and co-creation as crucial to keeping employees connected to one another and the company.

Insurers and their customers want the same thing: faster claims, self-service/automation and customer satisfaction.