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There I sat at a round table in Beijing's Great Wall Hotel dining room some 21 years ago, with a vice chairman of the People's Insurance Company of China on one side and an attractive young lady on the other.

Perhaps not since the invention of the Gutenberg press has there been as revolutionary an information tool as the Internet.

If you are an insurer who is using direct repair providers or third party administrators to settle automobile damage claims, please take note. Recently, I conducted a survey comparing desk audits by

Do you know if spam e-mail can cause property damage under the terms of a GL policy, or whether spamming constitutes an advertising injury? Do you know if spoliation of evidence is an actionable tort

Barely a month after Hurricane Charley battered Florida, the state has felt two more hurricanes reach landfall. As this issue of Claims went to press, Ivan had just crashed ashore in the Florida

"The key component in our growth strategy is our ability to market our products and services with our agents, customers and potential customers across the state," said Nancy Baily, president of Travel

"The key component in our growth strategy is our ability to market our products and services with our agents, customers and potential customers across the state," said Nancy Baily, president of Travel

Hurricane Katrina, the storm that ruined the Big Easy, was a bit like my fourth grade teacher, Mrs. Miller. She was harsh, strict, and demanding, but we learned.