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How can two investigators arrive at divergent conclusions when examining the same fire? Learn about legitimate smoke particle testing methods that help uncover the true conditions at the time of the loss.

A second, more gigantic, ash cloud eruption from another Icelandic volcano named Katla is now "probable" a catastrophe modeling firm is warning.

For some it's a battle, for others it's a complement. The direction of personal lines insurance is a source of continuing debate as insurers define and hone their channel strategies between agent-based sales and direct to the consumer.

Travel delays and cancellations stemming from the Icelandic volcano are expected to cause significant losses for travel insurers, but an exact estimate is not possible yet at this early stage, a travel insurance association president said.

Experts say insurers will not likely have to pay business interruption or aviation claims from the Iceland volcano eruption, as such a rare event is not likely to be covered by policies.

Experts today said insurers will not likely have to pay business interruption or aviation claims from the Iceland volcano eruption, as such a rare event is not likely to be covered by the policies.

Volcanic activity in southern Iceland has disrupted air transport networks across northwest Europe, but has not caused property damage or casualties in Iceland, according to reports.

Insurance agencies need to abandon the idea that providing value-added service will be enough of a differentiator for them to survive and thrive, the managing principal from Hales & Company said.