Policy administration system implementations consistently make the ‘A List’ of important projects for insurers every year. There always are a large number of policy administration projects under consideration in the insurance industry—some to handle new lines of business, some to manage processing for new companies—but the vast majority are undertaken...
Agencies have had to prioritize operations this year, implementing new measures to ensure that technology and recruitment needs are met while driving toward long-term growth.
Wholesalers agree that focusing on customer service, finances and innovative programs and products are important factors to maintain stability during economic downturns.
With healthcare reform making major medical coverage more homogenous, voluntary insurance can be a differentiator for small businesses in attracting and retaining employees.