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In the second of a series of reports focusing on insider threats to information systems and data, it was discovered that the majority of insiders who committed attacks were former, disgruntled employees.

BY SHARON BAKERWorking as a CIO for an insurance company was not even on Clark Sykes radar screen when he first entered the work force ...

If your company is like most insurance carriers, you are using only 30 percent or less of the computing capacity of your desktops. Grid computing ...

Insurers that improve their claims systems today are achieving two resultscost cutting and enhanced customer servicefrom a single effort. Carriers now have not only the ...

Corporate attitudes toward employees and customers can affect everything from the productivity of the employees to the quality of the products or services that they produce.

Whether an insurer is looking to outsource systems development, IT maintenance, or business processes, and whether its vendor is located next door or offshore, going ...

A confessed software addict shares some generic programs that he's put to good use in his agency. MAYBE I'm a software addict. It's hard not to be today, with all the wonderful products available. Sure, I'm fascinated with the latest technology

THE BEST agents and brokers know that continuous investment in technology is simply a cost of doing business. Of course, the same holds true for automation vendors, who must constantly improve their systems' capabilities if they are to get and keep