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THE BEST agents and brokers know that continuous investment in technology is simply a cost of doing business. Of course, the same holds true for automation vendors, who must constantly improve their systems' capabilities if they are to get and keep

When it comes to wireless connections, the best advice is to assume there is someone out there trying to look at your network. Securing those ...

Storage Tech Preserves Critical DataAra C. TremblySafety and integrity of customer information and industry data is critical to an insurance agency, yet electronic data is ...

Spitzer Sees Civil Resolution With AIGNew York Attorney General Eliot Spitzer's office hinted its satisfaction with American International Group's cooperation with regulatory investigations, saying that ...

Web services can help insurers relieve system complexity and reap the rewards of simplicity. However, achieving those objectives requires good design, careful management, and avoiding ...

Most Insurers Get Cold Feet On Ski Risks Despite legal protections and safety improvements, market remains limitedDespite a record year for headline-grabbing deaths in avalanches, ...

Crooked windshield replacement shops have discovered a way to manipulate repair prices to stick auto insurers with millions in overcharges, investigators were told by ...

OF ALL the equipment in their offices, insurance agents probably use their telephone systems the most and think about them the least. As long as you can reach the people you want to call and they can reach you, the phone system doesn't get much