For Michigan Millers Mutual Insurance employees, the everyday job of retrieving data from paper documents and then refiling them was a nightmare. "We had a department whose sole job was refiling docum
As the peak of hurricane season approaches, the insurance community is holding its breath, wondering what the coming months will bring. Everyone seems to agree that the best protection against disaster is an effective preparedness plan--one that
At times, temporary housing arrangements for homeowners' claims can leave many adjusters wondering if they could have found a better solution for their policyholders' additional living expense needs.
Insurance rating, quoting, research, processing, compliance, sales and document management were among the critical functions addressed by a host of new technology products introduced at recent
If you don't use dual monitors, then this month's article may not interest you. But for those who have tried them, I will relate a recent incident that showed us just how ingrained dual monitors can become in an agency. I'll also
AS THE market becomes softer and margins are stretched thinner, it's more important than ever for agents and brokers to make wise use of technology. Vendors, aware of clients' need to operate more efficiently and effectively, continuously
Agents and adjusters are free to roam the countryside untethered thanks to a variety of mobile and wireless devices, but as the number of devices and applications keeps increasing, smart insurers are
In this, the first of a three-part series, the Iconoclast examines the factors that make this country's infrastructure vulnerable to terrorist attacks, and what effect such attacks might have on the