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As the peak of hurricane season approaches, the insurance community is holding its breath, wondering what the coming months will bring. Everyone seems to agree that the best protection against disaster is an effective preparedness plan--one that

For Michigan Millers Mutual Insurance employees, the everyday job of retrieving data from paper documents and then refiling them was a nightmare. "We had a department whose sole job was refiling docum

For Michigan Millers Mutual Insurance employees, the everyday job of retrieving data from paper documents and then refiling them was a nightmare. "We had a department whose sole job was refiling docum

As the peak of hurricane season approaches, the insurance community is holding its breath, wondering what the coming months will bring. Everyone seems to agree that the best protection against disaster is an effective preparedness plan--one that

At times, temporary housing arrangements for homeowners' claims can leave many adjusters wondering if they could have found a better solution for their policyholders' additional living expense needs.

Insurance rating, quoting, research, processing, compliance, sales and document management were among the critical functions addressed by a host of new technology products introduced at recent

Software bundle integrates anti-virus, firewall, anti-spam,

If you don't use dual monitors, then this month's article may not interest you. But for those who have tried them, I will relate a recent incident that showed us just how ingrained dual monitors can become in an agency. I'll also