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When Western Financial Group, a Canadian banking and insurance firm, decided to abandon its application delivery infrastructure, it wasn't because the system wasn't working. Doug Bennett, Western's IT

As any insurer or business owner knows, catastrophes can strike on any front without warning.

Years ago, it seemed every town had a local television station that aired a show designed to scare kids out of their wits. The format was always the same. Some local personality or station employee would draw the short straw and get made up as a

An internationally-recognized commercial loss adjusting firm spent significant amounts of management time, not to mention dollars, in an effort to recruit highly experienced, and highly compensated, senior adjusters.

Keeping a business running in the event of disruptions can mean everything from data replication to making the network available to employees in their own homes. The question carriers are asking is: H

Ah, September! The breath of fall first appears in the air, football fans reach for the remote and parents celebrate their "I truly love them, but enough already" children's return to school. Judging from an e-mail containing several agent inquiries

A second-week claims adjuster trainee easily can testify to the fact the speed at which a claim is closed is in direct proportion to the end cost of that claim. Speed of task to reduce cycle time has

Wind tunnels have been invaluable tools for assessing the susceptibility of building materials to wind damage and providing insurers with data to better predict losses and promulgate property rates. B