COMMENTARY

How technology enables brokers and agents to do what they do best

Insurance distribution channels are evolving as the legacy systems of web-based lead generation no longer work.

ANALYSIS

3 ways insurance agents/brokers can embrace tech to better serve clients

To stay competitive, agents & brokers should embrace technology as a way to build relationships & demonstrate expertise.

NEWS

Why tech adoption is slow at independent insurance agencies

Infographic: Agents now spend less time scrutinizing internal processes and more time exploring fresh ways to serve customers.

EXPERT OPINION

How insurance brokers are increasing their productivity through technology

Here are a few tools for increased productivity and efficiency in the insurance market.

BEST PRACTICES

How insurance agents can use bots for a competitive edge

Artificial intelligence and bots can help independent insurance agents better serve clients and compete more effectively in a tight market.

ANALYSIS

Signs of an insurance industry digital master

Investments in digital transform are expected to reach $2 trillion by 2021. But are these investments translating into business results?

COMMENTARY

The future of virtual agents in P&C insurance

Machine learning and virtual agents will continue to improve insurance sales.

COMMENTARY

Touchless claims can save the insurance customer experience

Insurers are now embracing and leveraging new innovations that offer customers the choice and speed they're looking for.

COMMENTARY

Embrace the Amazon effect. Your customers have.

If Amazon has taught us one thing, it's that simply meeting customers' expectations isn't enough.

COMMENTARY

Here's how AI is already impacting the insurance industry

It's critical to understand how artificial intelligence will transform insurance and the world.