Fixing vehicles after a loss should be standard practice. While a short delay can be expected, at times vehicles are damaged again before they can be repaired.

Explanation of emergency order issued by the insurance department of Washington restricting the use of credit scoring.

This article discusses the issues surrounding the use of credit scoring in personal lines insurance.

Provides state-by-state statutes regulating credit scoring in underwriting personal lines policies.

When a policy bought online isn't what it seems.

Discusses snow melt, flood, tornadoes and other disasters and how to prepare.

Discusses the temporary authorization for adjusters to work flood claims in Hawaii.

Fraud involving paying for cash but submitting higher estimate to the carrier.

An insured's internet search history lands him in trouble for his vehicle claim.

In light of recent suits related to auto premiums during the pandemic, we asked the board members to weigh in with their opinions.