Runaway Restaurant Adrift on the Ohio River By Susan L. Massmann, CPCU From the April 2011 issue of Claims Magazine In…

Not All Claims Representatives Are Alike, Court Says By Susan Massmann Decisions of Note From the January 2004 issue of Claims Magazine …

What a Difference a Court Makes The Weight of Words…and Location By Diana B. Reitz, CPCU From the November 2013 issue of Claims…

Hacked! Commercial Communication Risks Financial Loss from Unauthorized Phone and Internet Use By Diana Reitz From the March 2013 issue…

Coverage Clues: When and To What Degree -- Almost two years ago to the day, I wrote a Claims Magazine column about the property and casualty insurance…

Defining Distress When Bystanders Feel an Injury’s Impact By Kelly Maheu From the September 2009 issue of Claims Magazine …

Triggering Coverage<br> Drive-By Shootings and Hunting-Related Auto Injuries<br> By Diana Reitz, CPCU <br>From the March 2011 issue of Claims Magazine<br> A…

This Column that appeared in Claims Magazine discusses the difference between rodents, vermin, and other animals.

The Flipside of Altruism When Volunteerism Leads to Lawsuits By David D. Thamann From the October 2011 issue of Claims Magazine …

When Agents Are Naughty, Claims Disputes Can Arise Quotes, Coverage, and Expensive Misunderstandings By Susan Massmann From the December…