Claims Technology

Here are three factors driving AI transformation in insurance claims.

From data management to IoT devices, these new ways of working will power insurers into the future.

Organizational data can be translated into reports, metrics, and trends that are used to inform all facets of business decision-making.

A survey from Nationwide revealed customers desire a blend between personal interaction and technology when it comes to handling insurance claims.

PropertyCasualty360.com is partnering with Celent to take the insurance industry's temperature on automating the claims process.

Insurers should include data and content management in any process-improvement initiative.

Frank Cesario, director of U.S. Claims Solutions at LexisNexis Risk Solutions, discusses why data sophistication is key to improving your total loss claims process.

To increase customer retention, insurers need to focus more on their customers' holistic digital experience.