Claims Technology

Over 200 claims professionals from across the U.S. met in New Orleans March 27-29 for this year's American Claims Executive Leadership Forum & Expo.

Review the steps need to 'consumerize' the insurance customer experience for better direct-to-policyholder engagement.

ACORD CEO and President Bill Pieroni shared insights from two years of dealing with the pandemic and the trends the insurance industry will likely see going forward.

AI offers insurers many benefits, but one downside could be unintended bias in how claims are assessed based on historical outcomes.

What did this insurance technologist learn from previous work in several high-profile industries? Learn to trust your gut.

In a newly released study, Hi Marley explores four keys that can make the difference between your agency receiving a 1- or 5-star claims review.

Although there are benefits to the growing use of artificial intelligence, it can create new risks for businesses.

For the sake of both employee wellbeing and business continuity, digitization is an imperative for today's insurers.