Violet Xu | Property Casualty 360

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5 roadblocks to delivering an amazing customer experience

June 20, 2019

A survey shows that most insurance organizations are failing to meet the needs of retail customers.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

5 roadblocks to delivering an amazing customer experience

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