Ted Gannan | Property Casualty 360

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Market Insights

Just in Time

July 31, 2009

One of the new technology buzzwords in the industry is performance support, an ad-vanced knowledge-management approach that addresses major training and knowledge-management concerns of claim departments globally.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

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