Claims operations are getting headline coverage lately, driven in no small part by recent references to Accentures claims survey that lists core systems replacement, data and analytics, and workforce growth as the top three priorities and Celents claims fraud report highlighting reduction in fraud as one of the key levers...
Uncertainty over election results, the fiscal cliff, and economic direction appear to have been addressed, allowing industry leaders to focus on a return to competitive advantage and sustainable profitability.
Uncertainty over election results, the fiscal cliff, and economic direction appear to have been addressed, allowing industry leaders to focus on a return to competitive advantage and sustainable profitability.
Economic conditions for 2012 do not look particularly promising, challenging companies to find unique ways to generate sustainable growth and profitability. Continued high unemployment, near zero interest rates, limited growth in the economy, increased consumer diversity, extended low investment returns, intensified service expectations, expanded competition, and a probability of...