Steve Luckenbach | Property Casualty 360

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The underrated art of listening to your insurance clients

November 22, 2017

Experts suggest that advisors approach the client meeting as a conversation with no preconceptions about the problems or solutions.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

The underrated art of listening to your insurance clients

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