Srini Vinnakota | Property Casualty 360

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Commentary

'Conversational AI' is reinventing the insurance claims process

July 06, 2018

This technology allows insurers to offer better customer service and data from the outset.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

'Conversational AI' is reinventing the insurance claims process

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