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Podcast

Excerpts from More Than a Buzzword: How to Improve Customer Experience & Loyalty

September 30, 2019

In this episode of the Expert Perspectives podcast, hosted on PropertyCasualty360 and sponsored by Vertafore, we'll look at highlights from the recent webcast titled "More Than a Buzzword: How to Improve Customer Experience & Loyalty."

More Than a Buzzword: How to Improve Customer Experience & Loyalty

August 07, 2019

Webcast Date: Tuesday, August 27, 2019 | Join this complimentary webcast, which will examine case studies that illustrate the successes and challenges of launching a tech-driven, customer-centric business model.

Stand Out From the Crowd: How Carriers Can Differentiate for the Agent Distribution Channel

May 28, 2019

Webcast Date: Thursday, June 27, 2019 | Kevin Rall from Novarica teaches about digital technology capabilities carriers can adopt to grow their business, assess risk, and improve their expense ratio.

Podcast

Excerpts from webcast: 3 major trends & how to master them

January 28, 2019

In this episode of the Expert Perspectives podcast, sponsored by Vertafore and hosted on PropertyCasualty360, we look into the insurance agency's future with “Three Major Industry Trends & How to Master Them.”

3 Major Industry Trends & How to Master Them

October 24, 2018

[On-Demand Only] **If you have previously registered for this event, please click here, and log-in using the email you registered with to access the…

Straw, Sticks or Bricks: Are you Building a Solid Foundation for Your Future?

March 29, 2018

[On-Demand] Join this complimentary webcast to learn about industry trends you may be unfamiliar with and how to keep pace with them, as well as small changes you can make today to improve the health of your agency.

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.