This event featured Lisa St. Onge, Senior Assistant Vice President, Claims Executive Department at Amica Mutual Insurance Company; Matt Palczer, Vice President, Property and Subrogation Claims Operations with Erie Insurance; Lance Malcolm, U.S. President, Contractor Connection; and was led by Larry C. Thomas, Global President, Crawford Specialty Solutions.
Customer experience is a driving force in today's insurance industry, and delivering exceptional property claims experiences should remain an important focus for your business.