Roy Riley | Property Casualty 360

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Tech Agreements Lag Behind

June 09, 2004

Tech Agreements Lag BehindIn recent years, the electronic interactions occurring between agents and carriers have exploded, with carriers offering increased functionality to their agents on ...

Where Is The Check Cashed With Real-Time Interface?

November 04, 2003

Where Is The Check Cashed With Real-Time Interface?The more I travel and talk with my fellow agents, the more amazed I am that more of ...

Real Time Interface Is Coming

October 07, 2003

Real-Time Interface Is ComingRemember the movie, Field of Dreams? Kevin Costner plays an Iowa farmer who goes out into the field and hears a mysterious ...

Tech Can Boost Customer Service

July 08, 2003

Tech Can Boost Customer Service One of the greatest success stories for technology in recent years has been customer service. Think of these two examples:A ...

Cooperation Drives Real Change

June 03, 2003

Cooperation Drives Real Change In the past, many in our industry have been divided into campsusers groups, carriers, vendors. Each was waving a banner and ...

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.