Robert Lajdziak | Property Casualty 360

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Analysis

Lemonade's insurance recipe makes some consumers wince

November 03, 2020

Customer service and reputation, not price, drive renewals in the homeowners insurance market.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Lemonade's insurance recipe makes some consumers wince

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