Rob Ekern | Property Casualty 360

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Three-Legged Stool Will Make Or Break Insurance

October 08, 2006

Our industry has been compared to a three-legged stool--held up by carriers, brokers and clients. All three legs are intended to work in harmony so that our business remains healthy and vibrant.

The New Definition Of Value

August 05, 2003

The New Definition Of ValueThe insurance industry has long struggled with the concept of value.Historically, we have defined value as a direct function of price. ...

Quote Contest: A Recipe For Disaster

March 11, 2002

Quote Contest: A Recipe For DisasterThe hard market cycle has created significant challenges for agents and brokers across North America. As the marketplace continues to ...

TCOR: A Broker's Secret Weapon

October 14, 2001

TCOR: A Broker's Secret Weapon To get the most out of the concept of the total cost of risk (TCOR), brokerage firms must:Create a ...

Brokers Need To Sell On Value, Not Price

October 14, 2001

Brokers Need To Sell On Value, Not PriceDuring my career as a broker with Willis Corroon, I was fortunate to spend some time with Robert ...

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.