Regina Spratt | Property Casualty 360

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Commentary

Don't ignore social media as a risk information source

May 02, 2016

We should expect the use and perceived relevance of social media platforms as a means to understand emerging risks to increase.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Don't ignore social media as a risk information source

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