It may be tempting for an insurer to simply hold the fort in these difficult times and wait for a boost in the economy or a decisive turn in the market to bolster their top and bottom lines. But proactive carriers can facilitate growth under any conditions by broadening their...
Proactive carriers can facilitate growth by broadening their strategic outlook and capitalizing on fundamental changes emerging in distribution, technology, and regulation.
As far as going direct, it depends on the line of business. When you get into the more complex lines—at least on the property/casualty side—you don’t see [the direct channel], but for the personal lines—particularly personal auto—there is definitely more inclination to go direct.
Claims organizations continue to fight the good fight, constantly balancing loss adjustment expense with controlling claims costs while also attempting to stay focused on the needs of the customer. Co