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What Pennsylvania Lumbermens Mutual Gained while Incorporating NPS

October 31, 2022

In this video "Meet the Luminaries," John Smith and Lindsey DiGangi of PLM explore what led to their Luminary recognition, and what they learned while incorporating Net Promoter Score.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

What Pennsylvania Lumbermens Mutual Gained while Incorporating NPS

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