Olga Dotter | Property Casualty 360

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Analysis

How business agility grows insurance customer retention

March 05, 2020

Retaining customers is tough in today's fast-changing insurance markets. Staying competitive is crucial, and that requires speed and agility.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

How business agility grows insurance customer retention

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