Mike Mulcahy | Property Casualty 360

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Using a Web-Based System to Solve the Customer Communication Challenge

October 28, 2013

Insurers are already seeing the benefits of consolidating core processing for all lines of business on a common set of systems, and they should take a similar approach for customer communications as well.

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Using a Web-Based System to Solve the Customer Communication Challenge

October 28, 2013

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Using a Web-Based System to Solve the Customer Communication Challenge

Using a Web-Based System to Solve the Customer Communication Challenge

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