Michael Cantwell | Property Casualty 360

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Look to Customer-Centric Tech to Bolster Retention

September 10, 2013

In todays tight market, insurers have to look beyond their growing advertising budgets and toward meaningful customer-centric technology solutions to improve the industrys poor retention rate.

News

Look to Customer-Centric Tech to Bolster Retention

September 10, 2013

In todays tight market, insurers have to look beyond their growing advertising budgets and toward meaningful customer-centric technology solutions to improve the industrys poor retention rate.

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Look to Customer-Centric Tech to Bolster Retention

Look to Customer-Centric Tech to Bolster Retention

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