Maria Ferrante Schepis | Property Casualty 360

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Expert Opinion

Want happier insurance customers? Help them get oriented

August 08, 2018

To be comfortable, consumers need to understand what's happening.

Market Insights

When insurance customers lie

August 03, 2017

There are interesting flavors of insurance fraud, ranging from out and out intent to steal money from insurance companies all the way to 'little white lies.'

Market Insights

When insurance customers lie

August 03, 2017

There are interesting flavors of insurance fraud, ranging from out and out intent to steal money from insurance companies all the way to 'little white lies.'

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Want happier insurance customers? Help them get oriented

When insurance customers lie

When insurance customers lie

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