Marguerite Tortorello | Property Casualty 360

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Insurers’ Use Of Social Media Helped Policyholders After Recent Catastrophes

May 20, 2011

Thanks to the dramatic growth of social media—and its embrace by insurers—individuals obtained real-time information following recent devastating tornadoes and the ensuing flooding.

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Insurers' Use Of Social Media Helped Policyholders After Recent Catastrophes

May 17, 2011

Insurers took to the Internet and used social media to communicate with and provide information to policyholders follwoing recent devastating tornadoes and the ensuing flooding.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Insurers’ Use Of Social Media Helped Policyholders After Recent Catastrophes

Insurers&#039; Use Of Social Media Helped Policyholders After Recent Catastrophes

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Insurers' Use Of Social Media Helped Policyholders After Recent Catastrophes