Pet peeves I seldom respond to articles, but Matthew Marrone's article, "When client dissatisfaction moves to E&O claims" (AA&B 10/09)
"Planting season" on pointI continue to look forward to receiving my copy of American Agent & Broker and especially to reading Chris Amrhein's articles. Amrhein's column ("It's not too early for planting
Service Centers Increase ValueI liked Chris Burand's article on service centers, "Service Centers: Are They Worth It?" in the December issue of American Agent & Broker. One thing I would add is the impact they may have on the