Karl Coutet | Property Casualty 360

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Lessons on data-backed moves from two amateur chess players

January 11, 2018

Euler Hermes' Chief Risk Officer Karl Coutet identifies three ways insurance companies stand to benefit from maximizing their use of customer data and human talent.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Lessons on data-backed moves from two amateur chess players

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