Jon Fjalstad | Property Casualty 360

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Changing consumer expectations open new loyalty opportunities

May 05, 2022

The results of a recent survey offer key insights into how insurers can keep pace with consumers' shifting expectations.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Changing consumer expectations open new loyalty opportunities

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