Joan Sansing | Property Casualty 360

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Strictly Sales: To sell like a pro, take your 'game book' on calls

April 30, 2004

"Strictly Sales" is written by the faculty of the Dynamics of Selling Program. This month's column is from Joan Sansing, CIC, ARM, AAI. DO YOU have your "game book" ready? At Dynamics of Selling, we stress the importance of your game book (some refer

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Strictly Sales: To sell like a pro, take your 'game book' on calls

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