Jennifer Surane | Property Casualty 360

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GM joins Toyota at top of J.D. Power dependability rankings

February 24, 2016

GM and Toyota dominated J.D. Powers latest U.S. vehicle dependability study, as auto owners reported more problems overall because of technologies including voice recognition and navigation systems.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

GM joins Toyota at top of J.D. Power dependability rankings

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