Jason Walker | Property Casualty 360

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Commentary

Three essential insurance customer technologies for 2019

May 02, 2019

Here are three ways insurance agents can use digital technologies to create stronger customer bonds.

Commentary

Mobile insurance can be smooth and seamless for customers

December 04, 2018

Here's how insurance agencies can foster a mobile customer experience — without developing an app.

Best Practices

How insurance agents can use bots for a competitive edge

August 15, 2018

Artificial intelligence and bots can help independent insurance agents better serve clients and compete more effectively in a tight market.

News

Independent insurance agents have an edge in the digital market

December 13, 2017

When purchasing policies and filing claims, customers want to be able to talk with someone who understands their needs.

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Three essential insurance customer technologies for 2019

Mobile insurance can be smooth and seamless for customers

How insurance agents can use bots for a competitive edge

Independent insurance agents have an edge in the digital market

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