James W Lewis Michael L Beagle | Property Casualty 360

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15 Questions to Ask Claimants About Social Media Usage

February 03, 2011

SIU investigators, attorneys, and data analysts can gain enormous insight into a claim by questioning insureds about their social networking use.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

15 Questions to Ask Claimants About Social Media Usage

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