When someone asks you to think of a production line, what do you picture? Perhaps you see complex machines building cars in huge factories or robots assembling electronics in a clean room. Or, do you think of old-fashioned, outdated processes like workers standing on a line performing repetitive tasks? How...
Claim operations help shape financial performance as well as define the customer experience. Insurers are looking to claims to improve customer retention, enable growth, and enhance service levels.