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Expert Opinion

Digital claims intake is advancing just in time for a less predictable world

November 01, 2019

Insurers are deploying new technologies to get facts fast, streamline response and aim to recalculate risk on the fly.

Expert Opinion

Autonomous vehicles will change car insurance — But not as much as you think

May 21, 2019

When it comes to coverage, the insurance industry is not new to big and abrupt changes – including autonomous vehicles.

Market Insights

New factors driving demand for digital innovation in claims intake

February 20, 2019

Greater agility and quality control is moving the claims intake process away from a focus on commodified efficiency.

Commentary

The digital dam is about to burst on America's insurance industry

October 10, 2018

Leaders in the insurance industry anticipate massive change, but many are fighting against legacy systems.

Commentary

Handling CAT claims with agility, configurability, and efficiency

July 17, 2018

Nothing tests a company's processes like a crisis.

Resources

Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.